- Contact Us
- News and Events
- Investor Relations
- Locations and Facilities
- Careers
- About Our Site
- Accessibility Statement
- Privacy Policy
- Terms and Conditions
- For Employers and Medical Plan Providers
- For Pharmacists and Medical Professionals
- Drug Lists
- Drug Safety Alerts
- Emergency Response
- Mail Service Numbers, Forms and Information
- Specialty Pharmacy Services, Information and Forms
- Electronic Prior Authorization Information
- Clinical Drug Information
- Clinical Programs and Health Management
- Clinical Publications
- FAQs For Pharmacists and Pharmacy Staff
- Pharmacy Help Desk
- FAQs For Prescribers and Office Staff
- Contact Us | Health Professionals Only
Contact Us | Health Professionals Only
Here at CVS Caremark, your needs are important to us. Please do not hesitate to send questions and comments or call us directly.
New Mail Rx Number
1-800-378-5697
Monday through Friday
8 a.m. to 6:30 p.m. CT
Questions?
Send general questions and comments to CustomerService@Caremark.com and a CVS Caremark representative will respond to your inquiry within two business days.
Disclaimer Note: E-mails sent to the address above are not secure while in transit to CVS Caremark Web Support. Please do not include any prescription or patient-specific information.
- Members Sign In
