Drug shortages frequently asked questions

Anything that affects how drugs are regulated, made, or distributed can contribute to a shortage. Below are some common issues that can affect drug supplies:

• Shortage of ingredients used to make a drug
• Supply chain distribution, such as closed airports or workers’ strikes
• Drugs being recalled due to harmful defects or potential risks
• Drugs being removed from the market by either the FDA or the drug manufacturer

• If a drug shortage occurs, we work closely with clinical experts to suggest alternative medications for prescribers and members to consider.
• In some cases, depending on the seriousness of the shortage, we will notify members, clients, and physicians directly of covered medication options.

• If your medication is currently in shortage, we recommend that you talk with your doctor to find an alternative medication until the shortage resolves.